We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo due to its location and my good experiences there prior to now. Instead, we will stay elsewhere (Harrah's, New York, etc) comparable in worth but much cleaner and never in such a state of dis-repair. Next time we are going to keep at a sister-property like Harrah's or the Linq. Something related in price but trying significantly better. Until some changes occur, I won't advocate this place to anybody. I did notice that some of the buttons int he hallways for the elevators didn't work.
- My husband also tried to speak to Caesar's Rewards, , and they solely pointed out what the supervisor appeared like so we might ask to talk to her once we made to the entrance of the line.
- We waited the rest of the night for the Engineering Manager to show up with his "clarification or apology" however you guessed it, no present.
- When we woke Monday I wanted to jump int he shower.
- This review is the subjective opinion of a Tripadvisor member and never of Tripadvisor LLC. Tripadvisor performs checks on critiques.
- Initial impression was the room was very good but the TV did not work.
- The "grievance name" received via to somebody, the subsequent day about 24 hours later and offered us a $50 meals credit score to any of their Caesar's owned eating places.
Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday evening and still had to wait in line for almost an hour to make use of a self verify in kiosk. Initial impression was the room was very good but the TV didn't work. We have been suggested to check in w the front desk in the AM, which we did. They requested if it was alright to enter the room whilst we had been gone for the day, sightseeing.
Not The Best - Flamingo Las Vegas Lodge & Casino
However, I did name in regards to the lack of scorching water and one way or the other they made some adjustment and obtained the water warmer inside a number of hours. I did not complain in regards to the other things within the room. This business makes use of tools supplied by Tripadvisor to encourage and gather guest reviews, together with this one. Thank you for taking the time to share your experience with us, John! We can't wait to welcome you again for another nice time at Flamingo Las Vegas soon.
Review tags are presently solely available for English language reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on critiques.
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I inform the employee that we have to speak to the supervisor, and gesture to the blonde lady that was identified to us, however she sees me, turns on her heel and walks the other means. We inquired what could be done concerning the TV concern and he or she offered to "improve us" to a room with an analogous view. I known dirtyroullette as the customer service line once extra to see if there was ANYONE else that I might speak to and all I received again was an unapologetic, monotone, girl that supplied to file a grievance for me. We waited the remainder of the night time for the Engineering Manager to level out up along with his "rationalization or apology" but you guessed it, no show.
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We gave the OK however my husband took pictures of all of our stuff earlier than we left. I tried to name the customer service quantity however was knowledgeable that they had been out of the US and I needed to speak to someone on website. So, you guessed it, we waited within the line, tried to keep calm and hopeful that someone would make it proper in the end. My husband additionally tried to speak to Caesar's Rewards, , they usually solely pointed out what the manager appeared like so we may ask to speak to her as soon as we made to the front of the road.
Not One Of The Best - Flamingo Las Vegas Lodge & Casino
We respect you taking the time to provide your suggestions, Timgerkman2021. We respect you taking the time to offer your suggestions, Saleslady730. We respect you taking the time to supply your feedback, Katie. Roulette supplier was imply and took her candy time rearranging chips. Other people walked away from the table as a result of her terrible perspective. This was my third and final time staying on the flamingo.
So we called right down to the front desk to let them know, to no avail bc they did not present or contact us back both. The "complaint call" received through to someone, the next day about 24 hours later and provided us a $50 meals credit to any of their Caesar's owned eating places. WHAT A JOKE. Of course upon checkout, there wasn't a real individual to satisfy with and we could not probability missing our flights over another disappointing customer service expertise, so we had been compelled to used the self kiosk to take a glance at. We will NEVER suggest the Flamingo to anybody for anything. We respect you taking the time to provide your suggestions, Lisa. Your comments have been shared with the appropriate staff for his or her enter and a focus. We value your patronage and hope to sit up for welcoming you again.
This just isn't the Flamingo I truly have stayed at and loved prior to now. Thinking we would not be in the room a lot, we determined to only make-do. When we woke Monday I wished to leap int he shower. Water barely warmed up, so I took a quick one. I do not normally call and complain as a outcome of I don't need them pondering I am looking for any freebies.